Authentic8™ Platform

Intelligent Patient Access.
Built for Medical Devices.

One platform managing the full lifecycle of patient access — from benefit verification through authorization, appeals, and beyond. Purpose-built for medical device companies who need speed, visibility, and compliance.

Everything Your Team Needs. Nothing It Doesn't.

Authentic8™ was designed from the ground up for the complexities of medical device authorization.

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Payer-Focused Insights

Real-time analytics give your market access team the intelligence they need to identify coverage gaps and pursue expanded access with confidence.

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Proprietary Workflow Design

Our workflow engine eliminates bottlenecks and reduces internal error rates — getting cases from submission to approval faster than traditional processes.

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End-to-End Case Management

With dedicated account support and direct team communication, we take your case from initial submission all the way through appeals — as far as it needs to go.

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Advanced Notifications

Keep all key stakeholders in the loop with intelligent alerts. Cases move without delay when everyone knows what's needed and when.

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Smart Work List Optimization

Our proprietary case ranking system prioritizes the right work at the right time — the main driver of efficiency within the platform.

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Direct Communication Channel

Chat directly on cases within the portal. Every message, document, and update is captured in one place — no more email chains or missed faxes.

The Prior Auth Process Is Designed to Create Friction.

Today's authorization system places an overwhelming burden on providers and their staff, affecting not just patient care, but the medical device companies providing the technologies.

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Excessive Documentation

Physicians and staff spend hours each week completing prior authorizations instead of delivering patient care.

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Opaque Processes

Lack of visibility into case status and payer decisions creates uncertainty and significantly contributes to provider burnout.

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Denial Fatigue

Many practices abandon appeals due to the excessive work and ultimately abandoning the technology altogether.

Authentic8™ Action Log
LIVE
ACTION TAKEN
Feb 12, 2026 3:22 PM
Aetna — Aetna Commercial
Method: PORTAL
Actions: Status check Updated case notes
Notes: Auth approved — reference #ATN-20260212. Notified provider office and sales rep.
Submitted By: Sarah K.
ACTION TAKEN
Feb 11, 2026 10:45 AM
UnitedHealthcare — UHC Choice Plus
Method: PHONE
Actions: Peer-to-peer requested
Notes: Spoke with rep Diana M. — P2P scheduled for 2/13. Dr. Patel confirmed availability.
Submitted By: Marcus T.
ACTION TAKEN
Feb 10, 2026 7:00 PM
Molina Healthcare — Molina Healthcare
Method: FAX
Actions: Created case Uploaded documentation
Notes: Level 1 appeal faxed to Molina F# 562-499-0633
Submitted By: Mira C.
Data-Driven. Market Access Focused.

Authentic8™ transforms the prior authorization process from a manual, black-box process into a strategic, data-driven advantage for your organization.

Aggregates

Every submission, denial, appeal, and outcome unified into a single intelligence layer.

Real-Time Insights

Payer patterns, approval timelines, and performance metrics — always current, always accessible.

Tracks Outcomes

Across accounts, procedures, and payers for comprehensive trend analysis.

What Your Team Can Do
Identify

Bottlenecks and optimize workflows across your organization

Refine

Market access and reimbursement strategies with real evidence

Build

Evidence-based stories that strengthen payer partnerships and support adoption

Authorization Hub
Real-Time Notifications
Illuminate every step of the patient access journey
Automated Insights
Overcome delays and anticipate future roadblocks
Advanced Dashboards
Advanced filtering so you see exactly what needs attention
Accelerate the Path to Adoption.

Bringing innovative medical technologies to market requires more than regulatory clearance. It demands a clear and efficient path to reimbursement.

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Utilize

Authorization and appeal data turned into actionable insights to help build your roadmap.

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Streamline

Sales efforts with clear, consistent, and easy-to-use dashboards.

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Empower

Sales teams by building stronger partnerships with customers through reimbursement expertise.

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Accelerate

The adoption pathway for physicians and get patients the access they deserve.