FAQs2024-04-16T11:50:39+00:00

Frequently Asked Questions

We have compiled a list of common questions and their answers to help you understand our products and services better. If you cannot find what you are looking for, please do not hesitate to contact us, and we will be happy to assist you.

We have compiled a list of common questions and their answers to help you understand our products/services better. If you cannot find what you are looking for, please do not hesitate to contact us, and we will be happy to assist you.

How long does it take to set up the prior authorization services?2023-04-14T15:22:07+00:00

Set up is simple and straightforward. Once we receive a request for set up and a BAA is signed (electronically) by the medical practice we will be working with a couple short documents are sent and a link to register for our patient portal.

You can start sending patients into the Authentic8 portal in less than 1 hour.

How do I get a demo of the software and pricing information?2024-04-16T11:48:10+00:00
How do I know that an authorization is approved?2023-03-23T17:47:53+00:00

An email will be generated to you and or a message will be sent through the portal to you notifying you on that authorization.

Is your patient portal HIPAA Compliant ?2023-04-13T20:44:02+00:00

Yes. Documentation can be provided upon request.

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